Ledger Deletes Firmware Statement, Says Wallets Are “Safe”

1. Ledger deleted its controversial tweet that says it can technically send private keys via firmware.
2. CTO Charles Guillemet clarified Ledger Recover will not expose the customer’s recovery phrase.
3. Some customers are already switching to Trezor, another crypto hardware wallet manufacturer..

It appears that Ledger’s crisis management team is now getting fired (let us know if you are hiring!), as the company’s very own Chief Technology Officer Charles Guillemet has stepped up in an attempt to salvage what reputation the hardware wallet provider still has.

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In a series of tweets, Guillemet clarified a number of “misconceptions” about the latest update of Ledger. According to his tweets, Ledger users are safe since their secret recovery phrase cannot be accessed by anyone else, including Ledger itself. He added that using Ledger Recover will not expose the said phrase.

Moreover, Ledger has deleted the controversial tweet that says it is always possible to extract the customer’s private keys. For those who missed the now-deleted tweet, it said:

“Technically speaking it is and always has been possible to write firmware that facilitates key extraction. You have always trusted Ledger not to deploy such firmware whether you knew it or not.”

Ledger has been in deep water in the last couple of days after it has deployed Ledger Recover, causing massive public outcry. Given that Ledger has always positioned itself as one of the most secure crypto wallet manufacturers, the idea that it could send the customer’s private keys to another entity did not bode well with many.

Some instead are considering moving to Trezor, another hardware wallet provider that has been Ledger’s top competition.

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